Clear expectations - What to expect from us
We provide solutions based on understanding our client needs with client satisfaction a primary focus.
We’re not afraid to challenge opinion and firmly believe that even though something has ‘always been done like that’, it doesn’t always make it the best way for the future.
We are not the most corporate of companies. This is not to say we are not professional, but we don’t like to waste peoples time impressing them with jargon, long winded reports and fancy clothes. We prefer to impress with our work and provide simple solutions to complex problems.
We work positively and flexibly with our clients taking ownership, accountability and responsibility to achieve the goals and outcomes we’ve agreed taking
Our values
Integrity
We’re straight talkers. We’ll always be honest with you about your business, and transparent about our methods and solutions. We won’t suggest something that isn’t right for you because it’s easier for us. We behave ethically in all we do, and we work hard to minimise our impact on the environment.
Truth, Honesty and Commitment
We believe that we are more than a business adviser to our clients. We earn the title of Trusted Adviser by being steadfast, consistent and true in all our dealings with clients and each other. We commit to deliver what we’ve said we will, when we say we will. We don’t like surprises, so we’ll always keep you up to date and informed on the journey.
Collaboration brings the best results
Collaboration is very important to us. We know there’s a lot we can learn from each other and we believe that working proactively together, respecting each others strengths and priorities is the best way to achieve success. After working with us on a project basis, many clients include us in their ongoing strategy in an enduring partnerships. To us, this is the greatest compliment
Clear and consistent Leadership
Good leadership is vital to any business. People want to be led, and great leaders inspire people to reach higher, dream bigger and achieve. We practice what we preach and will inspire our clients to inspire their people. We empower people, by giving them ownership, accountability and responsibility. We like to lead by example in excelling in customer experience.
Communication is key
When it comes to communication, we keep it simple, pragmatic, honest and objective, focused around your desired business outcomes. Good communication is vital to all businesses, and as a business grows, good communication becomes more challenging. We always agree preferred methods of communication and appropriate timescales. We take responsibility for ensuring our communication is understood with clarity.
Work should not exclude Fun
Advising is without doubt serious work, but when you love what you do it naturally follows that you enjoy and relish each new day and relationship. We want to help our clients feel this pleasure from their own business. We want to have fun and we want our clients to enjoy the experience.
Remember that our Why is “To enable owner managed business to realise their potential, so that they have more time, more money and more fun!”
Think we'd be a good fit?
We’re always happy to provide you with more information or answer any questions you may have.
If you’d like to arrange a meeting or a call to discuss how we can help please let us know, and we’d be delighted to talk. Call, e-mail or fill in the contact form whichever way you contact us we’ll be delighted to hear how we can help.